Frequently asked questions

ABOUT

What is eRead Gems?

eRead Gems delivers a vast selection of eBooks across diverse genres. With our ever-expanding selection, you're sure to find your next favourite read.

What is the minimum age required to subscribe to eRead Gems?

You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.

Which devices are compatible with the service?

The service is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is through smartphones and requires a minimum 3G internet connection. 

SUBSCRIPTION

How was I subscribed to the service?

You visited one of our promotional pages and clicked on the subscription button.

How do I subscribe?

Simply visit one of our promotional pages or contact us to activate your subscription.

How much does the service cost?

1 Day Trial €0,01, then €34,90/ month with auto renewal.

How do I cancel my subscription?

Click here to Unsubscribe.

CUSTOMER CARE

How do I contact Customer Care?

  • E-mail us at support@ereadgems.com, or
  • Call us on +31203233139
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